Support
Need a hand with the app, your subscription, or have feedback? Get in touch and you'll hear back as soon as possible.
Managing your subscription
Cerebro Pilot offers an optional auto-renewing subscription with a free trial. You can view, change or cancel it at any time:
- On your iPhone or iPad, open Settings → [your name] → Subscriptions.
- Select Cerebro Pilot and change your plan or cancel.
- To avoid renewal, cancel at least 24 hours before the current period ends.
- The free trial converts to a paid subscription unless cancelled before it ends. Current prices are shown by Apple at the point of purchase.
Common questions
The app won't open, or a screen looks blank
Force-quit and reopen the app; if it persists, restart the device. Cerebro Pilot runs fully offline, so a network drop will not stop it.
Is my data private?
Yes. The app collects nothing and transmits nothing — anything you enter stays on your device. See the privacy policy.
Can I request a feature or report a clinical issue?
Please do. Email the address above with the tab, the input and what you expected. Clinical feedback is especially welcome.
Who is Cerebro Pilot for?
It is a reference and decision-support tool for qualified healthcare professionals. It does not diagnose and does not replace clinical judgement — see the medical disclaimer.